Byron Huenur and 116 Roofing were hired to install a roof on my home in Divide Colorado at the end of September 2018. I was told this job would take a couple of weeks. It is now January 15, 2019 and the work is just now completed. How did we get here?
Shingle Suppliers |Byron Huenur with 116 Roofing
After quoting a couple of week completion time frame there were inexplicable delays in delivering materials. Byron Huenur did not attempt to find a different supplier when roofing materials were delayed. I chose a green roof shingle to match my previous roof shingle. He said that they were out of that shingle and that it was “discontinued”, so I settled for a different color that I did not like nearly as much. Byron Huenur with 116 Roofing promised delivery of my shingles on multiple occasions. I don’t live in this home. I would drive to the home to verify delivery of the materials and there would be no shingles. Neither Byron Huenur nor 116 Roofing ever took the time to drive to my home and see if the materials were delivered as they said they would. I always had to spend the time doing this only to discover the materials had not arrived as I was told they would.
Byron Huenur with 116 Roofing
After multiple delays in this shingle delivery it was discovered that my previous color was actually available, not “discontinued”. So we switched back to the green shingle. I was excited about this one bright spot in an otherwise dismal experience. We are 1 month in at this stage. And on October 27th, 4 days later the shingles arrive….. but they are the wrong color. I received an order for a different customer and they received my shingles. You would think this would be fixed in short order, as 2 people have the wrongs shingles, but you would be wrong.
Once again I am promised swaps and changes with definitive dates and I am the one to check and verify this only to discover they have not been changed. We are getting into the winter months now and you are only able to have shingles installed with 40 degrees or more. On December 6th the shingles were finally swapped.
Roof Install |Byron Huenur with 116 Roofing
Over and over again Byron Huenur with 116 Roofing told me he would have guys ready to go to install my roof within 1 -2 business days. And weather conditions were very favorable that 2nd week of December. But somehow my job was not a top priority. His team went on Christmas vacation and I was stuck waiting for the new year.
Byron Huenur with 116 Roofing
So my roof was installed last week, finishing on Thursday January 10th. Byron Huenur with 116 Roofing told me he would check and make sure that all the debris was cleaned up as I had a renter there for January 11th. I received a complaint from renter that there were a bunch of wires hanging from the backside of the house by the sliding glass door to the hot tub that hindered their use of the grill and hot-tub. This was remnants of a defunct roof heating system that he said he would remove. He had neither removed the heating coils nor verified his workers had cleaned up as he said he would.
Finally roof is done, kind of | Byron Huenur with 116 Roofing
In summary, Byron Huenur with 116 Roofing either had no knowledge of what is suppliers carried and when those roofing supplies would be available, or he lied about the availability and timeline of roofing supplies. Byron Huenur with 116 Roofing took no accountability for delivery of supplies, did not verify delivery of supplies, was not proactive in obtaining or relaying information regarding delivery of roofing materials. On more than one occasion when things went wrong I felt as though I was put back to the end of the line. And Byron Huenur with 116 Roofing did not follow through on the completion of the work in previously promised timelines or with previously promised quality. He may be polite and for the most part he answers and returns calls, but you are taking a big risk using him to replace your roof. I was never offered any sort of compensation for all of these troubles and was very much treated as if this was the normal standard operating procedure.
I was under the understanding that the contract was not between you and 116roofing but actually the previous owner of your house. I think what you’re doing here is slandering someone’s name because you didn’t like how each day panned out, again, not your contract. Using a persons personal photo, not related to the business, not wise of you.
Just a side note* most customers from your time period, (from other roofing companies) still haven’t had their roofs put on. so I think we did the best to accommodate you (again no contact with you) and the owner who was happy with everything. Byron did let tcpage know everything and keep him up to date on all that went on, which is who the contract was with.
I do not write this review lightly, and I did not post it to your public websites like facebook because I actually feel bad saying negative things about somebody who runs their own business. But I stand by my sentiments of frustration about the lack of communication, the fact that I had to press suppliers and check on deliveries, and the fact that a bunch of wires were left hanging from the roof impeding guests from using my back deck and subjecting me to bad reviews myself. I should not have had to check the job was done correctly. Yes the contract was with the previous owner but I was subjected to the fact that 116 Roofing did not deliver on any of the guarantees made verbally to me the new home owner before the previous home owner hired them. And there was never an attempt to appologise, acknowledge, or make right the wrongs that occurred.
Our owner of the home we are buying home from got an estimate from Byron Huenur from 116 Roofing, Inc in summer of 2018 and was hired and contracted to do our roof in Florissant! Byron was given 5000$ not by me but Fred who we are buying house from! Byron has made excuse after excuse last summer of why he had not shown up! It’s now almost June 2019 and he has answered one text said he’d be here in 2 weeks!? That’s long past, he has gone on vacation to Germany with my money and I’m sure other people’s too! We are a disabled couple and went all winter with NO HEAT cuz the roof is over 20 years and leaking upstairs and downstairs! We cannot use our only source of heat out wood burning stove due to a tarp on the roof that Byron placed only temporarily for a couple weeks till he could get to roof! We froze our butts off this winter with NO Way to heat the house! So 5000$ later and almost a year later Byron with 116 Roofing has stopped answering us and I highly recommend not doing business with this so called Woodland Park business but his card had a Colorado Springs address on it! I will be speaking with my attorney and going to take to court! Buyers BEWARE of this cool talking dude that has totally stolen my 5000$ cuz yes I pay for insurance and Fred gave him the money with not even thinking! Don’t ever pay a company that much money! If they are rebuttable company they should be able to come out and start work and have accounts set up to buy their roofing supplies to get started on your roof! Pay them as they get their work done not before!! Very disappointed in Florissant Colorado!
You are not the only one! We are still going threw the exact same thing you just posted! But our has been going in sense October! Now our roof still isn’t complete and he won’t even return any calls and when he called for payment he was like oh hmm odd I never received a call or email or anything, I’m getting to the point of taking it to court